Get the help you need, when you need it. Our comprehensive support resources and expert team are here to ensure your success.
Multiple ways to reach our support team based on your needs and urgency
Speak directly with our support specialists
(888) 488-8654
Mon-Fri: 8AM-6PM EST
Response: Immediate
Send detailed inquiries and documentation
support@fergus-medical.com
Business hours
Response: Within 4 hours
Real-time assistance during business hours
Available on this site
Mon-Fri: 8AM-6PM EST
Response: Under 5 minutes
Find answers organized by category and topic
New to Fergus Medical? Start here for onboarding and setup guidance.
Everything about our products, ordering process, and inventory management.
Insurance verification, pre-authorization, and billing support.
Platform issues, account access, and technical troubleshooting.
Quick answers to the most common questions
Essential guides and documentation to help you succeed
Complete catalog with detailed specifications
Comprehensive insurance verification guide
Get up and running in minutes
Ensure your practice stays compliant
Our support team is standing by to provide personalized assistance for your specific needs.